Ongoing Support
Keep your brand consistent and your assets fresh with dedicated design support.
Overview
What does our ongoing support service involve?
At Pat Media Works, we approach every ongoing support project with strategic thinking and meticulous craft. Our team works closely with you to understand your goals, your audience, and your competitive landscape before a single design decision is made.
Whether you are a startup finding your footing or an established brand ready to level up, our ongoing support service is designed to deliver results that make a measurable difference to your business. We combine deep expertise in support with a boutique approach that ensures every detail receives the attention it deserves.
Quick Facts
- Category
- Support
- Deliverables
- 5 items
- Locations
- 8 areas served
- Process
- 5-step proven workflow
Deliverables
What you get
Every ongoing support project is tailored to your specific needs. Here are the core deliverables included in this service.
Our Process
Every project follows a proven five-step process to ensure exceptional results.
Discovery
We start by understanding your business, audience, and goals through a focused discovery session.
Strategy
We define the approach, set milestones, and align on deliverables before any design begins.
Design
Our designers craft solutions through iterative rounds, incorporating your feedback at every stage.
Refine
We polish every detail, test across contexts, and ensure everything meets our quality standards.
Deliver
You receive production-ready files, guidelines, and everything needed for seamless implementation.
Available Locations
Get ongoing support services across South Africa
Our ongoing support service is available to businesses in all 8 of the areas we serve. Click on any location below to see a dedicated page for ongoing support in that area.
Ongoing Support in Johannesburg
Professional ongoing support for Johannesburg businesses.
Ongoing Support in Pretoria
Professional ongoing support for Pretoria businesses.
Ongoing Support in Centurion
Professional ongoing support for Centurion businesses.
Ongoing Support in Sandton
Professional ongoing support for Sandton businesses.
Ongoing Support in Midrand
Professional ongoing support for Midrand businesses.
Ongoing Support in Polokwane
Professional ongoing support for Polokwane businesses.
Ongoing Support in Limpopo
Professional ongoing support for Limpopo businesses.
Ongoing Support in North West
Professional ongoing support for North West businesses.
Frequently Asked Questions
Common questions about our ongoing support services.
Our ongoing support service includes monthly retainer, asset updates, template maintenance, design qa, priority turnaround. Every project is tailored to your specific needs and business goals.
We follow a structured five-step process: Discovery, Strategy, Design, Refine, and Deliver. This ensures every ongoing support project meets our high standards and your expectations.
Pat Media Works brings boutique attention and senior-level expertise to every project. We focus on strategic thinking, exceptional craft, and measurable results for your ongoing support needs.
Absolutely. We tailor every engagement to your unique requirements. During our discovery phase, we define exactly what deliverables will have the most impact for your business.
Related Services
More Support services
Explore other services in the Support category that complement ongoing support.
Start a Conversation
Tell us about your project and we will get back to you with a tailored proposal.